Your Questions, Answered

We’ve assembled the most frequently asked questions about Eversense into one place. Got a question that you can’t find the answer to? Contact us.

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On day 14 and beyond, after a successful calibration, you’ll be notified if the calibration frequency changes.

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Additionally, the Calibrate screen (Menu → Calibrate) will always indicate the current phase that the system is in.

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Yes. Go to About > My Transmitter and tap on DEMO under Demonstration. This will simulate the vibration pattern for a low glucose alert.

The process for inserting the long-term sensor under the skin creates minor tissue changes around the sensor that take some time to return to normal. Daily calibrations help support the best possible CGM accuracy during this time.

While it is worn, the Eversense® 365 Smart Transmitter sends a glucose reading to the App every 5 minutes. While the transmitter is removed, there are no glucose readings.

Areas where you can customize app settings include:

  • Glucose – glucose levels and change rates that will trigger an alert.
  • Calibration Reminders – optionally set calibration reminder times.
  • System – identifies or lets you enter personalized information about your system.
  • Sound Settings – change the sounds for some glucose alerts, set snooze times and Do Not Disturb.
  • Temp Profile – set a temporary glucose profile.

Glucose Levels: The Eversense® 365 CGM System is designed to provide alerts on your smart transmitter and mobile device when your glucose level has reached the alert levels you set. You will decide the settings for your glucose alerts, targets, and rates of change based on input from your health care professional.

Eversense® data is sent to other apps in the unit of measure you selected when you set up your Eversense® account. The Apple Health app will convert to the Unit of Measure that is set in the Apple Health app.

From the Blood Glucose section within the Apple Health app, you can change the Unit on the bottom of the page. The options shown are mg/dL and mmol/L. The unit of measure commonly used in the United States is mg/dL.

Apple Health app states: Make sure this unit matches what is being used by your measurement device.

Still have questions?

The Eversense team is dedicated and ready to provide the answers and support you need. Simply click the link below.

The Eversense® 365 Continuous Glucose Monitoring (CGM) System is indicated for continually measuring glucose levels for up to one year in people (18 years and older) with diabetes. The system is indicated for use to replace fingerstick blood glucose (BG) measurements for diabetes treatment decisions. Fingerstick BG measurements are required for calibration one time a week after day 13, and when symptoms do not match CGM information or when taking medications of the tetracycline class. The sensor insertion and removal procedures are performed by a health care provider. The Eversense 365 CGM System is a prescription device; patients should talk to their health care provider to learn more.

For important safety information, see bit.ly/eversensesafety

Eversense, Eversense 365 Continuous Glucose Monitoring, and the Eversense logo are trademarks of Senseonics, Incorporated. All other trademarks are properties of their respective owners and are used solely for informative purposes. No relationship or endorsement should be inferred or implied.


Apple Watch® is a product of Apple, Inc., and may be separately purchased from an authorized Apple retailer. Apple Watch is not included with the Eversense CGM System. Android is a trademark of Google LLC.

 

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